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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. After a diversity council has been established, what is part of the next step in the Diversity and Inclusion (D&I) Strategic Process by Gardenswartz and Rowe?

A) Assemble an employee resource group.
B) Develop a diversity immersion program for managers and employees.
C) Assess the results achieved by the diversity council.
D) Build a diverse candidate pool through targeted recruiting initiatives.

2. A company has grown into a midsize organization and has retained its legacy staff throughout the years.
Hiring has increased introducing a new demographic landscape and disrupting employee morale. Which is the most effective solution for the HR director to recommend?

A) Establish an intergenerational mentoring program to increase collaboration.
B) Conduct a job analysis evaluating whether employees remain qualified for jobs.
C) Evaluate training and development opportunities for employees with outdated skills.
D) Offer longer-tenured employees early retirement packages comparable with the market.

3. How would you approach the situation as a human resource representative?

A) Pull the employee into a private conference room along with the supervisor. Explain thestrange behavior that you and the supervisor have witnessed, and ask for an explanation.
B) Coach the supervisor to have a conversation with the employee privately.
C) Require that the employee complete a drug test before any conversation occurs.
D) Call the employee,s emergency contact on file, and inquire if something has changed withthe employee recently.

4. The majority of the company's sof tware developers are contractual employees from the Philippines. Based on their distinct cultures, should the change initiative be communicated differently to them than to their US counterparts?

A) Yes, because US employees tend to be more open to change than their Filipino counterparts.
B) No, because they both perceive change similarly.
C) Yes, because the Filipino employees tend to be more open to change than their UScounterparts.
D) No, because cultural differences do not influence how employees perceive change.

5. An HR manager is tasked with creating a new training program that incorporates adult learning theory. Which component should be included?

A) Outcome-based evaluation of results
B) Affiliation for being accepted by others
C) Internal processes to ensure learning is retained
D) Problem-centered approach to learning

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