Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking and Infrastructure Design | 20% | - QoS planning and bandwidth requirements - LAN/WAN design and considerations - Security, survivability, and redundancy - VoIP and unified communications network design |
| Topic 2: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Migration approaches and risk mitigation - Deployment strategies and rollout planning |
| Topic 3: Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Scalability and resiliency options - Licensing models and options |
| Topic 4: Customer Business Requirements Analysis | 15% | - Determine collaboration and mobility requirements - Analyze user and site communication needs - Identify business objectives and drivers |
| Topic 5: Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Mobility and remote worker solutions - Integration with third-party systems - Voicemail and unified messaging design |
| Topic 6: Solution Sizing and Bill of Materials | 15% | - Hardware and software component selection - Complete bill of materials preparation - Licensing requirements and calculation - System sizing and capacity planning |
| Topic 7: Contact Center & Customer Experience Solutions | 10% | - Agent, supervisor, and reporting features - Contact Center Select architecture - Customer engagement design principles |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Siehe Ausstellung.
Sie haben gerade Ihr Entdeckungsgespräch mit einem mittelständischen Kunden mit mehreren Standorten beendet.
Was würden Sie tun, um die in der Ausstellung gezeigte generische funktionale UC&C-Architektur zu verwenden?
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Ist bei Avaya Equinox Meetings online die maximale Teilnehmerzahl für einen Preferred VMR?
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Welche Aussage zu den verschiedenen Ebenen und den File-Sharing-Funktionen von Avaya Spaces-Benutzern trifft zu?
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Welche Funktion wird für Avaya Equinox Meetings Online zusätzlich zu den Kapazitätsunterschieden nur in Pro VMR angeboten?
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Was ist der Vantage-Sprachassistent?
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