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HP HP2-H11 Exam Syllabus Topics:

HP Selling HP Thin Clients Sample Questions:

1. Asking open- and closed-ended questions to establish the business value for solving a customer's problem is part of which step in an effective sales interview?

A) discovery
B) qualification
C) assessment
D) presentation

2. Which step follows a technical review in the HP Customer Driven Sales Methodology (CDSM)?

A) product evaluation
B) performance rating
C) proposal acceptance
D) proposal review

3. Which thin client operating systems are you most likely to encounter in a proposed solution from Wyse for the power user segment of the client virtualization space? (Select two.)

A) Windows XPe
B) Windows CE
C) Wyse ThinOS
D) Windows Embedded Standard
E) Linux

4. Which question is appropriate to ask a school district administrator during an elevator pitch of the HP MultiSeat Computing Solution?

A) How do you currently manage the demands of your student community and their need for technology support?
B) What solution have you considered in trying to address the challenge of deploying PC technology in your classrooms?
C) What is the biggest challenge that keeps you from being able to deploy PC technology in the classrooms in your district?
D) How interested would you be in a PC solution that could double your student access to computing while staying within your same budget?

5. You are competing against Wyse for a thin client sale and the customer conversation turns to the thin client management software.
Which sales trap questions should you ask? (Select three.)

A) Is Wyse Device Manager offered free of charge with the proposed thin client solution?
B) Does Wyse Device Manager support a stateless mode?
C) Is Wyse Device Manager as easy, robust, and scalable as HP Device Manager?
D) Does Wyse Device Manager support both the push and pull modes of communication?
E) Is Wyse Device Manager capable of managing clients anywhere?

Solutions: