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HP HP2-B85 Exam Syllabus Topics:

SectionObjectives
HP Sales Fundamentals- Sales positioning and value proposition
- HP partner and customer engagement concepts
HP Imaging and Printing Portfolio- Product features and capabilities
- Overview of HP imaging and printing products
Customer Needs and Solutions- Matching HP solutions to customer business needs
- Identifying customer requirements
Printing Technologies and Concepts- Printing technologies fundamentals
- Imaging and printing solution benefits

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

How much is office paper usage increasing each year, according to Xplor '06?

A. 6-8%
B. 10-12%
C. 8-10%
D. 3%


Question 2

What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?

A. the cheapest base price
B. consumables' refilling capabilities
C. fewer replacement parts and long-life consumables
D. standard finishing capabilities


Question 3

What is cross-selling?

A. expanding the business opportunity by providing the customer with three connectivity options
B. expanding the business opportunity by extending more capabilities to the product
C. selling two different models of the same product
D. including a color product in the offering


Question 4

What is a proven advantage of using color when advertising by mail?

A. People are far more likely to pick up and respond to a piece of color mail.
B. People are willing to buy anything if color is used.
C. Color printers can create stamps for mailings.
D. Color is the cheapest form of printing.


Question 5

Which technology does HP use to increase print speed and achieve page-wide InkJet printing?

A. HP BubbleJet technology
B. HP Scalable Print technology
C. HP Piezo InkJet technology
D. HP liquid crystal technology


Solutions:

Question 1
Answer: A
Question 2
Answer: C
Question 3
Answer: B
Question 4
Answer: A
Question 5
Answer: B

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