Exam Name: Microsoft Dynamics 365 Commerce Functional Consultant
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Skills measured
- Configure products, prices, discounts, loyalty, and affiliations (20-25%)
- Manage e-commerce (15-20%)
- Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
- Configure Dynamics 365 Commerce Headquarters (20-25%)
- Configure and manage Dynamics 365 Commerce call centers (10-15%)
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What is the Microsoft MB-340 Exam?
Microsoft MB-340 exam is a special exam designed for IT professionals who want to be certified in Microsoft Dynamics 365. This test is designed and developed by the experts working at Microsoft, who are qualified and certified professionals in this particular field. The exam tests an individual's understanding of Microsoft Azure Cloud Services, including the uses of Web Apps, Mobile Services, Service Bus, Storage, SQL Database, and Virtual Machines.
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Summarize important aspects of Microsoft MB-340 Exam
Microsoft Dynamics 365 Commerce Functional Consultant exam is one of the important certifications of Microsoft certification. This exam is a well-known and exciting certification in the IT world. Many successful people have taken this test before, and it is also popular in the industry. MB-340 exam dumps are now available on Actual4dump.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Manage pricing rules, trade agreements, and price adjustments - Set up discounts, promotions, and coupons - Configure customer affiliations and groups - Configure product hierarchy, attributes, and assortments - Implement loyalty programs, reward points, and tier management |
| Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Define return policies and transaction processing - Manage cash management, shifts, and store operations - Configure retail stores, registers, and devices - Configure offline mode and inventory visibility - Set up POS functionality, profiles, and permissions |
| Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Process call center orders and inquiries - Configure fraud detection rules and order holds - Manage continuity orders and installment billing - Set up product catalogs and scripts - Create and configure call center channels |
| Manage e-commerce | 15-20% | - Configure e-commerce site channels and navigation - Implement customer self-service and account features - Configure omnichannel inventory and order synchronization - Manage online checkout, payments, and shipping - Set up product publishing and online merchandising |
| Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure payment methods, gift cards, and charge codes - Manage retail workers, address books, and notifications - Set up order fulfillment and distributed order management - Configure organizational hierarchies and shared parameters - Configure prerequisites and commerce parameters |
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