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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
In which three ways could the changes be effectively analyzed and implemented?
Choose 3 answers

A) Deploy enhancements with the feature and adjust scope accordingly.
B) Develop and deploy all enhancement requests before going live.
C) Reduce unexpected results by configuring and testing in & sandbox.
D) Create a prioritization list and perform a feasibility analysis.
E) Determine the change in scope and impact of each enhancement request.

2. A UX Designer wants tobuild on a human-centered design by focusing on more than just an individual person and is considering engaging, connected, and social value-driven solutions.
What is the designer practicing?

A) Relationship Design
B) User Experience Design
C) Compassionate Design
D) Service Design

3. A UX Designer has created two different user interface designs for a new marketing landing expected to haveseveral visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.
Which testing method should be used?

A) A/B testing
B) User Acceptance testing
C) Diary Studies
D) Card Sorting

4. Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot canresolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

A) Training and support planning
B) Onboarding planning
C) User interface planning
D) Voice and tone planning

5. Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access tosales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

A) All sales reps will have Read access to Accounts for all Opportunities.
B) Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
C) Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
D) All sales reps will have Read access to all Accounts.

Solutions: