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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

What is the style of negotiation that aims to meet the needs of both parties and leverage collaboration to come to an agreement called?

A. Composite bargaining
B. Principled bargaining
C. Distributive bargaining
D. Positional bargaining

Question 2

Which is the best approach to improve a benefit program's impact on employee retention?

A. Assessing benefit efficiency and cost-effectiveness
B. Targeting benefits to the needs of specific groups
C. Implementing new benefits based on benchmarks
D. Increasing awareness of available benefits

Question 3

What is the biggest risk in conducting an employee satisfaction survey?

A. Skewed results because only the most satisfied employees respond
B. The potential for employees to not be truthful in their responses
C. The potential for the responses to not be anonymous
D. No employer follow-through on the results gathered from employees

Question 4

One day the HR manager is informed that a department of labor representative is at the reception desk looking to talk to her. What should she do?

A. Ask the representative to come back later so she has time to collect files and find out if thereis any potential legal exposure.
B. Ask the representative to have a seat in her of the while she calls the company's attorney.
C. Inform the representative that she is happy to meet with him, but he would first need toschedule an appointment.
D. Talk to the representative and provide the information the department of labor isrequesting.

Question 5

What should the HR manager do when he becomes aware of this practice?

A. Because the hotel front of the manager is aware and approves of the practice, HR does notneed to act.
B. The HR manager should make the hotel front of the manager aware that the practice isproblematic and needs to be addressed.
C. The HR manager should talk to the front desk receptionists to find out how common thepractice is.
D. HR should recommend eliminating the voucher program to prevent misuse.

Solutions: