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Salesforce AP-208 Exam Syllabus Topics:

Salesforce Financial Services Cloud Accredited Professional Sample Questions:

Question 1

A commercial loan due diligence process is handled by multiple individuals at Lake Tahoe Bank. Lake Tahoe Bank wants an easy way for managers to distribute the work, to understand the % completion of the due diligence process per client and report on the performance of the department to show possible bottlenecks.
What FSC feature can Lake Tahoe Bank use to track this process?

A. Flows
B. Workflow Rules/Process Builder
C. Apex Tnggers on the task object
D. Action Plans

Question 2

Which three things must an admin keep in mind when creating Action Plan Templates'5

A. When you create an Action Plan from a template for a specific target record, the plan creator can choose whether the date calculation is based on calendar or working days.
B. When youcreate an Action Plan from a template for a specific target record, item deadlines are calculated using the start date and date offset " defined in the Action Plan Template
C. When creating Action Plan Templates with the Ul. you can designate a plan owner different from the plan creator.
D. The Action Plan Template permission set must be added to all users that wantto use Action Plans.
E. An Action Plan is a run-time instance of the template that allows you to automate the sequence of the tasks you defined in the template.

Question 3

A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.
What should the consultant consider from a customer onboarding perspective?

A. If the company struggles with the low efficiency of tracking required documents for its customersand creating templates for checklists, Action Plan is recommended to improve the current state.
B. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Frameworkcan be used to improve the current state.
C. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.
D. If the company struggles with the low effi^ency oftracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.

Question 4

What 2 considerations should the Salesforce Administrator review before implementing Flow for customer onboarding?

A. Flow Screen Input Components can only be used in Financial Service Cloud Flow Templates
B. The Flow users require a Flow Permission Set License.
C. Flow for Financial Service Cloud is not available for the Individual Object Model.
D. Use Field Level Security on Milestones

Question 5

An advisor is setting up a Household in Financial Services Cloud for their new clients, Oliver and Macie Dogging ton. The advisor created a Person Account record for both Oliver and Macie, and a Household record for the Dogging ton household. While creating the Household group, the advisor attempted to input the below information but received an error.
Member Name: Oliver Dogging ton
Role in Group: Client
Primary Member: Enabled
Primary Group: Enabled
Activities and Objects to Roll Up: All
Member Name: Macie Dogging ton
Role in Group: Spouse
Primary Member: Enabled
Primary Group: Enabled
Activities and Objects to Roll Up: All
Based on the information provided, what caused the error that the advisor received?

A. Activities and Objects to Roll Up - two individuals cannot designate their activities to roll up to the same Household.
B. Spouse is not a valid Role within a Group.
C. Primary Group -two individuals cannot designate the same Household as their Primary Group.
D. Primary Member - two individuals cannot be designated as the Primary Member of the same Household.

Solutions: