Prepare Important Exam with Salesforce-Associate Exam Dumps(2024)
Pass Exam Questions Efficiently With Salesforce-Associate Questions
NEW QUESTION # 26
A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week.
What should the team members do to ensure they receive they weekly results?
- A. Like the dashboard.
- B. Follow the dashboard
- C. Subscribe to the dashboard
Answer: C
NEW QUESTION # 27
A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.
To which object should they add this record?
- A. Accounts
- B. Contacts
- C. Leads
Answer: B
Explanation:
Explanation
The Contact object is where the associate should add the new employee record. The Contact object is used to store information about individuals who are associated with an account, such as name, phone, email, title, and role. The Contact object has a lookup relationship with the Account object, which allows the user to select an account that the contact is related to. The Accounts object is used to store information about companies or organizations that are customers, partners, or competitors. The Accounts object does not store information about individual employees. The Leads object is used to store information about potential customers who have shown interest in a product or service, but have not yet been qualified. The Leads object does not store information about existing employees.
NEW QUESTION # 28
A Salesforce associate is creating new user accounts for a new project management team.
What will be the role of each new team member?
- A. Developer
- B. End User
- C. Builder
Answer: A
NEW QUESTION # 29
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
- A. The Opportunity related list
- B. A Roll-Up Summary field
- C. A custom report type
Answer: B
NEW QUESTION # 30
A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:
Sales Manager must have the same access to Opportunities.
Marketing managers must have the same access to Campaigns.
What is the recommend approach to configuring their access?
- A. Sharing Sets and Manual Sharing
- B. Profiles and Permission Sets
- C. Validation and Assignment Rules
Answer: B
Explanation:
Explanation
Profiles and permission sets are used to configure object access for users. Profiles define the baseline access for users based on their license type and job function. Permission sets grant additional access to users based on their functional or departmental needs. Sharing sets and manual sharing are used to configure record access for users. Validation and assignment rules are used to enforce data quality and automate business processes.
NEW QUESTION # 31
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
- B. Use the downward arrow next to each item name, then select Move to move the item left or right.
- C. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
Answer: A
NEW QUESTION # 32
An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?
- A. Cloud Sales Cloud
- B. Experience
- C. CRM Analytics
Answer: B
NEW QUESTION # 33
A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.
Which type of org should they create from within Trailhead?
- A. Sandbox
- B. Playground
- C. Developer Edition
Answer: B
Explanation:
Explanation
The type of org that the associate should create from within Trailhead to quickly learn, practice, and develop Salesforce skills is a Playground. A Playground is a free, fully functional Salesforce org that you can use to test and explore the platform. You can create multiple Playgrounds from Trailhead and use them to complete hands-on challenges and projects1. A Developer Edition is a type of org that you can create from the Salesforce website, not from Trailhead. A Sandbox is a type of org that you can create from a production org as a copy of it for testing and development purposes
NEW QUESTION # 34
Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts.
How should GCC related this Contact to two Accounts?
- A. Create two contact records
- B. Merge the two Account records
- C. Use Contacts to multiple Accounts
Answer: C
Explanation:
Explanation
Contacts to multiple accounts is a feature that allows a contact to be related to more than one account. This is useful for scenarios where a contact works at multiple companies or has different roles at different accounts.
Creating two contact records would result in duplicate data and confusion. Merging the two account records would not solve the problem of relating the contact to two accounts.
NEW QUESTION # 35
Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.
Which dashboard component type should GCC use?
- A. Gauge
- B. Chart
- C. Metric
Answer: A
Explanation:
Explanation
A gauge is a dashboard component type that shows a single value within a range of custom values. A gauge is useful for showing whether a metric, such as revenue or customer satisfaction, is within a desired range. For example, a gauge could show the current revenue as a needle pointing to a green, yellow, or red zone, indicating whether the revenue is above, below, or on target. A metric is a dashboard component type that shows a single value, such as the total number of accounts or the average deal size. A metric does not show a range of values. A chart is a dashboard component type that shows data in a graphical format, such as a pie chart, a bar chart, or a line chart. A chart is useful for showing the distribution or trend of data, but not a single value within a range.
NEW QUESTION # 36
How can a report of all Accounts with Opportunities be created?
- A. Use the Opportunities report type.
- B. Use the Accounts report type.
- C. Use the Accounts with Opportunities report type.
Answer: C
Explanation:
Explanation
Using the Accounts with Opportunities report type is the best way to create a report of all Accounts with Opportunities. A report type defines the set of records and fields available to a report based on the relationships between a primary object and its related objects. The Accounts with Opportunities report type includes accounts that have at least one related opportunity, and allows fields from both objects to be displayed in the report. Using the Accounts report type would not work, because it would include accounts that do not have any related opportunities. Using the Opportunities report type would not work, because it would not include account fields in the report.
NEW QUESTION # 37
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show'.
What should help the sales reps when they create these lead records?
- A. Change the default value of the Lead Source field from 'Web' to Trade Show'.
- B. Format a validation rule requiring the Lead Source field to equal Trade Show'.
- C. Make an assignment rule named Trade Show' to only assign leads to sales reps.
Answer: A
NEW QUESTION # 38
A Salesforce associate is working from a custom Contact list view and noticed key information is missing.
What should they do to add the missing information?
- A. Edit sharing settings
- B. Edit list filters
- C. Select Fields to Display
Answer: C
NEW QUESTION # 39
Get Cloudy Consulting'^'s dashboard shows all of the company's key performance indicators (KPls) in one view. The company's Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls for each of the regions.
How should the associate add this functionality?
- A. Create new dashboards for each region.
- B. Add a Region filter to the dashboard.
- C. Use an analytics package from the AppExchange.
Answer: B
Explanation:
Explanation
The associate should add a Region filter to the dashboard to show all the same KPIs for each of the regions. A dashboard filter allows users to change the data displayed on a dashboard without changing the underlying reports. Users can apply one or more filters to a dashboard and select the values they want to see. For example, a Region filter can show the KPIs for different regions, such as North America, Europe, Asia, etc.
NEW QUESTION # 40
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?
- A. Resources are shared and tenants can claim each other's resources.
- B. Resources are shared but tenants cannot claim each others resources.
- C. Resources are limited to each tenant.
Answer: A
NEW QUESTION # 41
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Setup
- B. Reports tab
- C. Accounts tab
Answer: B
Explanation:
Explanation
The Reports tab is where the associate should go to create a new report for Accounts. The Reports tab allows the user to create, view, edit, and run reports in Salesforce. The user can select a report type, such as Accounts, Accounts with Contacts, or Accounts with Opportunities, and then add filters, groupings, charts, and other features to customize the report. The Setup menu is where the user can configure the settings and customization of Salesforce, such as creating objects, fields, workflows, and security settings. The Accounts tab is where the user can view, create, edit, and delete account records in Salesforce.
NEW QUESTION # 42
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:
Communicating available products and services to its prospective customers Improving its sales pipeline forecast and management quarterly revenue goals Offering support to customers through its website, consider for implementation?
- A. Commerce, Service, and Marketing
- B. Sales, Service, and Marketing
- C. Service, Experience, and Marketing
Answer: B
Explanation:
Explanation
The Salesforce products that best suit GCC's needs are Sales Cloud, Service Cloud, and Marketing Cloud. Sales Cloud helps GCC communicate its products and services to its prospective customers, improve its sales pipeline forecast and management, and achieve its quarterly revenue goals6. Service Cloud helps GCC offer support to customers through its website, phone, email, chat, and social media channels7. Marketing Cloud helps GCC create personalized customer journeys across email, mobile, social, web, and more
NEW QUESTION # 43
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.
Which environment should be used?
- A. Scratch org
- B. Developer org
- C. Developer sandbox
Answer: B
NEW QUESTION # 44
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