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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A) Nss3033211234
B) NCID3033211234
C) Ns3033211234
D) NCLI3033211234

2. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if telephones and system features have changed between loads
B) if hardware is compatible with the new version of IP Office
C) if all licenses will need to be renewed
D) if telephones need to be upgraded thereby increasing downtime
E) if older IP Office applications are to be supported

3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) HTTP
C) IMAP
D) MAPI

4. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) Primary Server IP Address configured on the secondary server
B) License for the secondary VoiceMail Pro Server
C) Secondary VoiceMail Pr Server installed on the network
D) Backup Server IP Address configured on IP Office

5. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify the file names from the telephone menu.
B) Verify from Call Status.
C) Verify from the extension from in the Manager application.
D) Verify that the .bin file is in the Manager folder.

Solutions: