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CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. Which of the following devices might need drivers installed so that it can be recognized by the operating system and function properly?

A) Speakers
B) Monitors
C) Scanners
D) Projectors

2. Which of the following should be performed when a printer displays "Printer Maintenance Required"?

A) Inspect, clean, and test the printer.
B) Use the manufacturer's procedure to satisfy the request.
C) Call the manufacturer and schedule time for remote troubleshooting.
D) Replace the drum cartridge, fuser, and toner cartridges.

3. Which of the following MUST be considered when installing a SATA drive in an older model PC? (Select TWO).

A) The power existing connectors may not support the SATA drive.
B) The PC will require additional RAM to support SATA functionality.
C) The PC will require an adaptor card to support SATA.
D) The SATA drive operates at higher temperatures than other drives; an additional fan must be installed.
E) The PC must have an OS that supports SATA drives.

4. When upgrading BIOS firmware, which of the following limits are MOST commonly increased?

A) CPU
B) USB capacity
C) Optical drive
D) RAM

5. Which of the following protocols would be MOST important in preserving digital evidence of criminal activity during an investigation?

A) Change control management
B) MSDS documents
C) Channel escalation
D) Chain of custody

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