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HP Selling HP SaaS Solutions Sample Questions:

1. What is the role of the partner organization's Success Manager?

A) liaison between HP SaaS and the partner organization
B) primary support contact
C) product specialist
D) consultant on architecture questions

2. Which method does a partner organization use to inform customers that their instance is available?

A) submits a request to the SaaS SOC to contact the customer
B) calls the customer three business days after the order is booked
C) forwards the welcome email message from HP SaaS SOC
D) uses a dedicated link on the Partner Sales Portal

3. When proposing an HP SaaS solution, what should be emphasized to ensure that the client receives a successful outcome? (Select two.)

A) the discount levels of the HP SaaS subscription and the partner Client Success Manager costs
B) that the delivery timescales are expressed as "working days"
C) that subscription periods are completely flexible
D) how the client should report pay-per-use metrics
E) that the solution datasheet is inspected so that a clear understanding of the service is obtained

4. How can the email notification options be modified for all customers' users?

A) by opening a ticket from the HP Software Support website (support.openview.hp.com)
B) by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line
C) by asking the SOC to change permission for each user on the account
D) by editing the user account settings in the "Manage Users'" feature on the Pronq Portal

5. What is the default maintenance window, as defined in the datasheet for HP SaaS Solutions?

A) Friday 21:00 to Saturday 00:00 Pacific Time
B) Sunday 00:00 to 02:00 Pacific Time
C) Saturday 00:00 to 02:00 Pacific Time
D) Sunday 00:00 to 02:00 Eastern Time

Solutions: