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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has implemented a solution from a third-party vendor that is capable of listing configuration item inventory and supports release management. What is this solution missing to provide a fully functional CMDB?

A) Relationships
B) Hierarchies
C) Dependencies
D) Links

2. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
B) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.
C) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
D) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.

3. What is the main purpose of the IBM Tivoli Integration Composer product?

A) Quick identification of distributed hardware and software inventory
B) Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data
C) Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
D) Monitoring as needed for selected asset inventory and system management tools

4. Which two job roles can help identify how CMDB. provisioning, and monitoring address key IT asset and service management requirements of an organization? (Choose two.)

A) Process owners
B) Process experts
C) Application engineers
D) System engineers
E) Application specialists

5. How is a power user of an IT asset and service management system defined?

A) A user who is an expert in programming additional features to the system which will be used by other users.
B) A user who has the ability to use advanced features of the system which are beyond the abilities of regular users.
C) A user who is responsible for management of the system administration team.
D) A user with the highest level of authorization to access the system.

Solutions: